Toronto Court
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Size Guide
Printing & Framing
PRINTING
Each museum-quality Giclee Fine Art Print is part of our Premier collection and is available as an open edition for a limited time. Printed and framed locally in the USA, UK or Germany on medium gloss, artist-grade, acid-free 300gsm photo paper using archival inks. All our artworks are made-to-order specifically for you.
The Fuji Crystal Archive Pearl paper has a rich metallic base. The colours have a reflective, metallic and 3-dimensional feel which creates a distinctive pearl-like appearance. High mid-tones & highlights add luminosity & iridescence which lends this paper to artworks that want to accentuate warmth and depth of colour.
PRINT SIZING
Print sizing refers to unframed, artwork only orders. We include an 8cm paper border so you can choose how to trim and frame the piece yourself.
Small — Print Size: 30cm × 42cm; Framed Size: 32cm × 45cm
Medium — Print Size: 42cm × 60cm; Framed Size: 45cm × 62cm
Large — Print Size: 60cm × 84cm; Framed Size: 62cm × 82cm
Giant — Print Size: 70cm × 100cm; Framed Size: 72cm × 102cm
Collector — Print Size: 101cm × 127cm; Framed Size: 104cm × 130cm
Exhibition — Print Size: 127cm × 153cm; Framed Size: 130cm × 155cm
OUR FRAMING PROCESS
Fine art photography should be protected and displayed which is why we offer complimentary custom framing on all of our pieces for customers worldwide.
Our premium hardwood frames are available in black, white and a beautiful natural wood. Each frame is handcrafted with a sheet of UV-blocking acrylic glass and comes with easy hanging hardware so your artwork is ready to hang as soon as it arrives.
CLASSIC FRAMES
Small, Medium and Large prints come with a 6.5cm mat board border that runs around the edge of the photograph for an elevated look and feel.
SHADOW BOXES
We offer premium shadow box frames on our Giant and Collector sized prints. Shadow boxes make a photograph more definitive by adding a 5cm fine art border providing extra depth between the artwork and the acrylic glass. It is an absolutely stunning method of framing and the preferred choice of most photographers, galleries and designers.
Shipping & Returns
SHIPPING
Due to extremely high demand each piece can take between 1 to 2 weeks to print, mount, frame and ship. You'll receive a FedEx tracking number from us as soon as it's in the mail so you can keep an eye on things.
RETURNS
Each photograph is printed and framed just for you in the size and frame of your choice. That means we are unable to accept returns or exchanges. We are also unable to make any changes or cancellations to orders after 24 hours.
If for any reason your new artwork arrives in anything other than perfect condition please let us know and we will repair or replace the piece!
FAQs
Some of our most requested information is below. If you still have questions please reach out to our support team directly.
How is my order packaged?
Your artwork will be encased in specialized packaging, designed for safe transit. A Certificate of Authenticity (if applicable) is included within the box, and external labels indicate necessary customs documentation.
What are the shipping costs?
Shipping costs, based on size, weight, and destination, are computed before checkout and included in your total order cost. We utilize premium carriers to ensure safe and reliable delivery.
Do you provide international shipping?
Absolutely! We cater to an international audience and utilize select global carriers for shipping. Do note that international orders might incur additional customs duties pertinent to the destination country.
What is the protocol for international orders and customs?
Each shipment is declared as an artwork and reflects the purchase amount. We cannot designate your shipment as a gift, and all relevant customs and duties must be observed.
Is the shipped artwork insured?
Yes, we assess and insure the works based on their value to ensure your investment is protected during transit. Our support team is on standby to assist should any issues arise.
Will customs duties and taxes be applicable?
Artworks are shipped from our central locations, and the application of VAT or duty tax will depend on your country. For specified regions (US, UK and Europe), we incorporate duty tax within our shipping fee to facilitate a smoother delivery process.
What is the estimated delivery time?
Utilizing our standard shipping service with globally recognized carriers, most artworks are delivered within 7-15 business days, subject to location variables.
Is VAT included in the displayed price?
When shipping within certain regions, VAT may be applied at the local rate and is reflected in the displayed price. Special considerations are available for VAT-registered businesses upon request.
Where are the artworks shipped from?
Artworks are dispatched directly from our locations in the US, UK or Europe.
Which courier services are utilized?
We employ various reputed courier services such as FedEx, DHL, and specific fine art shipping companies, ensuring your artwork arrives immaculately.
What is your policy on Resale Agreements?
We strive to foster genuine art appreciation and collectorship among our community. As such, we may request buyers to adhere to a Resale Agreement, discouraging the resale of artworks for a specified period to maintain the integrity of the collection and artist's work.
ORDERS
WHEN WILL MY ORDER ARRIVE?
Each one of our fine art prints takes approximately 5-10 business days to print, mount, frame and ship. Once shipped, you’ll receive a tracking number from us so you can keep an eye on things. Most orders take 3-5 days in transit.
DO YOU INCLUDE ANY PAYMENT INFORMATION ON THE PACKAGE?
No, we do not include an invoice with your order just a branded packing slip. Our fine art prints make great gifts. We also offer GIFT CARDS if you’re unsure of what to choose for that special someone.
MY PRINT ARRIVED DAMAGED. WHAT SHOULD I DO?
On the rare occasion that your print arrives in anything less than perfect condition, please let us know immediately. Kindly send some photos of the damaged piece and the box that it came in to info@collectedclub.com so we can help. Please always be sure to include photos of the box or boxes that your art arrived in, even if there are no obvious signs of damage.
DO YOU OFFER EXPEDITED SHIPPING?
We do not currently offer any expedited shipping options.
MY ORDER IS LOST, WHAT SHOULD I DO?
If your order has been marked as delivered but you have not received it please let us know by emailing info@collectedclub.com and we will track it down.
ARTWORKS
CAN I FRAME THESE PRINTS MYSELF?
Yes, we offer unframed prints so you can customize the look and feel of your final piece. Just select “no frame” when adding the artwork to your basket.
ARE SHADOW BOXES ONLY AVAILABLE IN YOUR LARGER SIZES?
Yes, currently shadow box frames are only available in our Giant and Collector sized pieces.
CAN I MAKE ANY CUSTOMIZATIONS TO THE FRAME FOR A SMALL FEE?
Unfortunately we are unable to make any customisations at this time.
WHAT ARE YOUR FRAMES MADE FROM?
All of our frames are made from wood and hand assembled for each piece.
WHAT DO YOU RECOMMEND FOR HANGING HARDWARE?
Each of our frames comes ready to hang with wall buddies that make for easy hanging. Depending on your wall we recommend using screws for our smaller sizes and an anchor for our two largest sizes.
ARE ANY OF YOUR PRINTS SIGNED OR NUMBERED?
On occasion we release signed and numbered editions that often sell out immediately. The best way to stay informed is by signing up for our newsletter and following us on social media.
ARE YOUR PRINTS GLOSSY OR MATTE IN FINISH?
Each museum-quality Giclee Fine Art Print is part of our Premier collection and is available as an open edition for a limited time. Printed and framed locally in the USA, UK or Germany on medium gloss, artist-grade, acid-free 300gsm photo paper using archival inks. All our artworks are made-to-order specifically for you.
The Fuji Crystal Archive Pearl paper has a rich metallic base. The colours have a reflective, metallic and 3-dimensional feel which creates a distinctive pearl-like appearance. High mid-tones & highlights add luminosity & iridescence which lends this paper to artworks that want to accentuate warmth and depth of colour.
DO YOU USE GLASS OR ACRYLIC FOR YOUR FRAMED ART?
We only use the finest sustainable materials and solid woods in our fine art framing range, from luxurious contemporary tray frames in walnut to sumptuous traditional oak frames, with optional mount boards and UV anti-reflective glass.
RETURNS & CANCELLATIONS
WHAT IS YOUR RETURN POLICY?
Each piece is custom printed, mounted and framed just for you so we are unable to accept returns.
CAN I EXCHANGE MY PIECE FOR A DIFFERENT SIZE?
All sales are final, we are unable to accept a return or exchange as all pieces are custom made to order just for you.
CAN I CANCEL OR CHANGE MY ORDER?
All cancellations and order changes must be made within 24 hours of the original purchase. We custom print and frame each piece just for you so are unable to make adjustments once we begin the framing process. Sorry!
WORK WITH US
DO YOU OFFER A TRADE PROGRAM?
Yes, we work closely with many interior design and hospitality groups. Please get in touch if you would like to work together. Check it here.
HOW DO I SUBMIT MY PORTFOLIO?
Our team of curators meets monthly to review new artist submissions. Please send over a pdf of five image selects from your portfolio that you consider suitable additions to our collection using the contact us page. Unfortunately due to the volume of inquiries we receive we are unable to respond to everyone.
Our works the wild
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ALL OUR PRODUCTS ARE
GALLERY QUALITY
We print on the same high quality material used by most galleries
CERTIFIED
Certificate of authenticity included with every print
PERFECT FRAMES
We custom make each frame by hand and guarantee a perfect piece
READY-TO-HANG
Our frames come ready to hang right out of the box
